Thursday, August 27, 2009

OK ... just a rant

I guess this is more of a Stuff-I-Do-And-Am-Going-To-Complain-About type post.

Our Explorer needs new tires. We've used Sears many times in the past for simple car needs, especially tires, and they've always come through. Today seemed to be the exception.

I went to Sears automotive at lunch, with my co-workers following, to drop off the car, head out to eat, and get the call saying ... you need new tires. The check-in line was so long, I decided to drop off after lunch.

I got back to Sears, again with co-workers following, to give me a ride back to the office. I get in line, which is shorter, and wait. The one check-in person is not exactly speeding along and I waited quite a while before anyone helped me. Twenty minutes into this, I'm getting upset and anxious that my co-workers are getting upset and anxious waiting for me. Finally I get the car checked in, head back to the office, and wait for the call saying ... you need new tires. I got on-line to Sears' website and checked out their selection of tires based on my vehicle and picked out a few possibilities.

I got the call from Sears. They said ... you need new tires. And you need new rear brake pads and rotors. This is at 4:30PM. I am shocked by the brake news and try to skip over that for the moment while I go through the tire choices I came up with. They didn't have any of the tires I wanted and, to make a long story short, the only tires they had available were essentially garbage. A few calls to the Goodyear store, and I decided that they would get my money for my new tires.

Aren't vehicles wonderful?

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